Privacy Policy
Last updated: 2026-07-18
This Privacy Policy describes how JEA d.o.o. ("Tarsal", "we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from tarsal.eu (the "Site") or otherwise communicate with us (collectively, the "Services").
Data controller
JEA d.o.o., Dunajska cesta 101, 1000 Ljubljana, Slovenia. Tax number (davčna številka): 32317867. Registration number (matična številka): 9483250000. JEA d.o.o. is not registered for VAT (Article 94 of the Slovenian VAT Act, ZDDV-1). Representative: Anže Pirc. Email: info@tarsal.eu.
What information we collect
Information you provide to us when you place an order, sign up for our newsletter or contact customer support:
- Name and contact information
- Shipping and billing address
- Payment information (processed by our payment provider)
- Order history
- Communications with us
Automatically collected information
When you use the Site we automatically collect certain device and usage data, and use cookies and similar technologies (see our Cookie Policy).
How we use your information
- Process and fulfil your orders
- Communicate with you about your orders
- Provide customer support
- Improve our Services
- Send promotional communications where you have consented
- Comply with legal obligations
Legal bases (GDPR)
We rely on the following legal bases under the EU General Data Protection Regulation: performance of a contract, your consent, our legitimate interests, and compliance with legal obligations.
Who we share your data with
We do not sell your personal information. We share it only with providers acting on our behalf under data-processing agreements:
- Payments — our payment provider
- Shipping — GLS
- Email — Klaviyo (marketing) and our transactional email provider
- Analytics
- Hosting — Lovable
International transfers
Where a processor is located outside the EU/EEA, transfers are covered by appropriate safeguards such as the European Commission's Standard Contractual Clauses.
Data retention
We keep your personal information only for as long as necessary for the purposes described in this Policy, including to meet legal, accounting or reporting requirements.
Your rights
You have the right to access, correct, delete, restrict processing of, and object to processing of your personal data, as well as the right to data portability and to withdraw consent at any time. Contact us at info@tarsal.eu to exercise these rights. You also have the right to lodge a complaint with your national data protection authority — in Slovenia this is the Informacijski pooblaščenec.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The revised version will be posted on the Site with an updated 'Last updated' date.
Contact
JEA d.o.o. (Tarsal), Dunajska cesta 101, 1000 Ljubljana, Slovenia — info@tarsal.eu.